We are here to help

NUMIDIE Support

A question about your vault, backups or Autofill?

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Contact support

Describe the issue, your phone model and Android version. Never share your master password or any stored credentials.

Email supportmicipsao@numidie.com
Can NUMIDIE recover my master password?

No. It is never sent to a server and directly protects your local vault. Keep an encrypted backup and its password in a safe place.

How do I enable Autofill?

In NUMIDIE COFFRE, open Settings, then Services and Autofill. Tap Enable in Android and select NUMIDIE COFFRE as your Autofill service.

How do I use NUMIDIE COFFRE in Chrome?

First select NUMIDIE COFFRE as the Android Autofill service. In Chrome, open Settings, then Autofill services, choose Autofill using another service, fully close Chrome and reopen it.

Why does an account not appear in an app?

Check that NUMIDIE is still selected as the Android Autofill service. Some apps use non-standard fields; tap the username field first, then the password field.

What does “Restore my subscription” mean?

This asks Google Play to find an active Premium subscription purchased with the Google account currently used on the device.